Coinbase Faces User Complaints Relating to Withdrawal Issues Post Outage

By: Isha Das

The popular cryptocurrency trading platform, Coinbase, is facing criticism post a considerable system-wide outage. The platform's website, mobile and API were unavailable for over three hours, causing difficulty for users in trading activities.

Despite Coinbase officially announcing a resolution to the outage issues, several customers voiced their concerns on social media stating inability to withdraw their funds, dubbing the 'resolved' status as misleading.

During the outage, users experienced errors whilst trying to send cryptocurrencies or withdraw fiat currency. The assertion of service degradation raised user concern.

This outage joins a series of disruptions that the exchange has faced in recent months. Coinbase is yet to disclose the reasons behind this outage or any compensation plans for users affected by the same.

Interestingly, the outage and Bitcoin's price drop seemed to coincide, with Bitcoin’s price dropping to $61,400 from $62,660. The price, however, has recovered to $61,780 since then.